Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Site Control Panel you’ll find a detailed Help Center section featuring loads of educational articles and commonly asked questions. They are answered by our support team of capable technicians. Simply type in your question and our intelligent system will offer you the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of instructional video tutorials that visually illustrate how you can sort out a typical problem connected to your hosting account. You can find the instructional videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 customer support service and a 60–minute ticket response guarantee. Our proficient techs will be online night and day to respond to your enquiries and to rectify any issue that you might run into. Simply submit a helpdesk ticket from the Help Center section and we will reply to you instantaneously.